To get the Smart IVR Service,

1. Please Call 16325 from your Registered Phone Number

2. Select Language

3. Press 6 from the Menu

4. You will get Smart IVR Link on your Registered Phone Number through SMS

5. Click on the Link and easily access the Smart IVR Service

Please follow steps to access the SMART IVR Service:

• By clicking Smart IVR link, get the login page and enter registered mobile no

  
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• After entering registered Mobile no enter OTP

  
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• Select Credit Card Services from Menu

  
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• Select the desired services (Master Card/ VISA Card)

  
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• View Master Card Service List by taping Master Card Services

  
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• Tap PIN Change to change your PIN

  
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• To active card tap card activation

  
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• To view card limit tap card limit

  
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• To view balance tap outstanding balance

  
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• To view minimum due amount tap minimum due

  
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• To view balance after statement generation tap payment after statement generation

  
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• To view earned current reward point tap reward point

  
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• To view your current status of card tap card status

  
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• Tap overdue amount to view overdue

  
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• View Visa Card Service List by taping Visa Card Services

  
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